dog

Temporary suspension of walks

Due to the outbreak we have decided to suspend service at least until Sunday April 5th. We will all be on standby carefully watching the news waiting for this to be contained and get back to walking your best friends! Stay safe everyone and wash your paws!

How does Swifto's 2 hour time window work?

Swifto's dog walkers have busy and varying schedules, making it difficult to guarantee exact times. Swifto's 2 hour time window ensures that our dog walkers have enough flexibility in order to be on time to walk your dog, while also accounting for delays on public transit, finding an apartment, delays with a doorman, etc. It also gives our office some flexibility in the event of last minute covers or additional walks.

 

For example: your dog walk will begin anytime during the guaranteed, two-hour time frame. If your walk is scheduled between 1:00 PM and 3:00 PM, that means your walk can begin at any time between those two time frames. Your dog walker will be more than happy to try and accommodate your time requests, but our commitment to you is to ensure that the walk actually begins within the time window. A two-hour time frame is an industry standard with dog walking. Dog walking companies that guarantee exact times aren't realistic. By providing a broader time frame, we're able to guarantee that the walks will in fact start in the time provided.