COVID-19 UPDATE: Swifto is now in full operation. Click here for information on the safety precautions we’re taking.

How do I get my keys back?

In NYC, clients can retrieve their keys by either coming into our office, located at 27 E 28th St, NY, NY, during the hours of 9AM-5PM Monday through Friday, or via USPS mail.


In Miami, we can arrange for a walker to drop them off with you, or we can ship them.  


When shipping keys, we provide your package's tracking status and package it in a safe, and discrete manner.