COVID-19 UPDATE: Swifto is now in full operation. Click here for information on the safety precautions we’re taking.

How do I get my keys back?

In NYC, clients can retrieve their keys by either coming into our office, located at 349 5th Ave, the corner of 34th street, during the hours of 9AM-5PM Monday through Friday, or via USPS mail.


In Miami, we can arrange for a walker to drop them off with you, or we can ship them.  


When shipping keys, we provide your package's tracking status and package it in a safe, and discrete manner.